Ross County have appointed second supporter liaison officer
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Ross County have announced the appointment of Shaun Campbell as a second supporter liaison officer at the club.
Campbell will assist existing supporter liaison officer Kenny MacLennan, who has been SLO at Ross County since 2017, with any matchday and supporter activities.
MacLennan said: “Our role as SLOs is very much based on matchday fan engagement and assisting the club with ideas on how to improve the matchday experience.
“Primarily our role is to meet and greet both home and visiting supporters, assisting with any issues they may have and dealing with any supporter queries, complaints, and suggestions.
“Prior to home games, we contact our counterpart SLOs at the visiting club with any relevant information relating to their visit. We also put information on social media on matchdays for fans ahead of the game.”
On being joined by Campbell, MacLennan added: “I’m delighted that Shaun has been appointed, I’ve known Shaun for many years and it’s important that we double our efforts to engage with the supporters, it’s also important that supporters see that they have two SLO’s now dealing with their queries and suggestions.”
Campbell commented: “It’s been a successful partnership so far with Kenny, we both have the supporters and club’s best interests at heart.
“Simple little things like taking uncollected tickets down to away matches is an area where we are able to assist on a matchday.
“On that note, I’d like to thank those supporters who have collected match tickets from me at away matches where they were unable to collect from the club ticket office – their understanding is much appreciated.”
Campbell attends most away games and is expected to be a good conduit for supporters attending these matches with any queries or supporter related info.
n Fans can contact their SLOs by emailing: SLO@rosscountyfootballclub.co.uk
