Tain care home rises to challenge after inspector's recommendation, report reveals
Register for free to read more of the latest local news. It's easy and will only take a moment.
A TAIN care home tasked with making improvements to its service after a visit by the Care Inspectorate last year has risen to the challenge according to a report following its latest inspection.
Innis Mhor provides care for up to 40 older people in three units and last August inspectors cited several areas of the service which needed improving.
Inspectors returned to the home for an unannounced visit on March 13 and 14 this year and as well as consulting staff, family members and residents they looked at support plans and care records, activities being provided, staffing levels, staff practice including training, medication systems and staff supervision and appraisal.
Inspectors said residents were happy with their accommodation and found staff kind and caring and they also found time to have a chat with them.The garden at the home was also appreciated by residents.
Relatives also spoke positively of the staffing and quality of care provided.
Among the requirements needed to be improved on and raised at the 2018 inspection were sufficiency of appropriately trained and skilled staff, supporting people with their medication needs, provision of full care plans setting out health and wellbeing needs of residents, and all of these had been improved within the timescale set by the Inspectorate.
Although outwith the timescale set by inspectors, the home had also improved training of staff in issues ranging from nutrition and pain assessment and management to palliative care and care planning and record keeping.
Inspectors said the home had also improved support for residents needing help with their financial affairs and nutritional needs.
Structured systems of supervision and appraisal of staff's learning development was now in place and the company running the homes, Parkland Highlands Ltd., had been proactive in developing an improvement plan for all their homes which took into account the Health and Social Care Standards and the new quality framework.
Improvements had been met in this area but the inspectorate said this would continue to be monitored.
Inspectors added that they saw a big improvement in relation to how residents were being supported and encouraged to make full use of the large, safe outdoor garden space.
"At this inspection we saw a big improvement in relation to this area for improvement," says the report.
"There was lots of evidence that people were being encouraged and supported to get out and about both in the garden area and also in the local community.
"People who used the service and their relatives/carers told us about different outings to football matches, for walks and cycle rides..
"There was a real focus on keeping links with the local community and people were being encouraged to attend events and entertainment in the town."
Progress had also been made in supporting people to achieve their potential by providing activities and opportunities which promotes the well being of residents.
