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New Muir service point opens


By Hector MacKenzie

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Pictured outside the new Muir of Ord service point are (l-r) Sandra MacKay (service point officer), Tina Page (customer service delivery manager), Cllr Peter Cairns, Cllr Angela MacLean, Liz Bruce (service point officer) and Cllr Margaret Paterson.
Pictured outside the new Muir of Ord service point are (l-r) Sandra MacKay (service point officer), Tina Page (customer service delivery manager), Cllr Peter Cairns, Cllr Angela MacLean, Liz Bruce (service point officer) and Cllr Margaret Paterson.

A ROSS-SHIRE community's revamped service point has opened, offering access to council and police under one roof.

Muir of Ord’s new hub aims to provide members of the public access to information and advice on services provided by both Highland Council and Northern Constabulary.

The service point has moved from Seaforth Road into the Northern Constabulary office on Great North Road and is open Monday toFriday 9.30am–1pm.

It will also provide a front counter service for Northern Constabulary.

A similar partnership is operating at Golspie, Broadford and Bettyhill where Highland Council staff provide a reception and information service for Northern Constabulary.

Two additional shared ventures are planned at Gairloch and Lairg, where the service point will move to the local police station.

Recently, Highland Council was awarded the Customer Service Excellence standard in recognition of the service it provides through face to face contact with the public at its network of 35 service points, telephone contact at its service centre in Alness and via the Registration service.


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