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ILM Highland to reopen its Alness store as Covid-19 coronavirus restrictions to retail sector are eased

By Philip Murray

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Martin Macleod of ILM.
Martin Macleod of ILM.

A ROSS-shire based charity will be reopening its retail doors today after Covid-19 lockdown restrictions were eased.

ILM Highland, based in Alness, is reopening its retail shop, which is home to a range of new and refurbished items such as washing machines, fridges, hoovers and many other electrical items.

As a social enterprise, every penny of profit is reinvested back into the local community.

Martin Macleod, chief executive of ILM Highland, said: ‘We are very excited to welcome customers back into the retail as by doing this we are funding the support we offer within the community.

"It has been a very tough few months for all businesses and individuals, we are aware budgets and daily life have changed so we are listening to what our customer needs and adapting our day to day business to ensure we can support as people prepare for the new normal."

Although today heralds the reopening of the shop, one part of ILM was kept very busy during the lockdown. Its Handyperson Service team were out in full force supporting the NHS by allowing people to stay at home and shield.

The profits made from the shop support every aspect of the business. The refurbished products offer people with a lower income the ability to buy the products that they need.

Social distancing measures will be in place when the shop reopens.

These include:

  • A two metre rule throughout the organisation
  • Face masks wore by all staff
  • Face masks encouraged to be worn to customers
  • Full Covid-19 training taken by all staff
  • Additional cleaning measures in place
  • Closure between 1-2pm to allow additional cleaning
  • Four customers in the shop at one time with a one way system in place.

As well as the physical shop, ILM Highland is also working on bringing its store to the online world.

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