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Social enterprise protecting the earth by bringing longer life to your appliances


By Calum MacLeod

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ILM Highland’s Kenny Horsfield (right) and Connor Brown with some of the parts available through the new Spares & Repairs service.
ILM Highland’s Kenny Horsfield (right) and Connor Brown with some of the parts available through the new Spares & Repairs service.

Easter Ross social enterprise ILM Highland is helping protect the environment and save customers cash with a new service bringing longer life to their domestic appliances.

Its new Spares & Repairs initiative will provide new and refurbished spare parts for fridges, freezers, washing machines, tumble dryers, cookers and Dyson vacuum cleaners, reducing waste and the need to buy a replacement. As well as parts, the Alness-based team can also provide assistance to fix appliances both in customers’ homes and in its specialist workshop.

The scheme aims to reduce the number of large household appliances being discarded when straightforward repairs and replaced parts can significantly prolong their lifespan.

Operations manager Kenny Horsfield, who heads up ILM Highland’s Spares & Repairs team, said: “When a large appliance like a fridge or washing machine breaks down, it’s easy to discard it in favour of a new one. However, often a simple fix can have it up and running again in no time

“Fixing a broken appliance not only saves a lot of money, but it also protects our environment by preventing any improperly disposed of machinery ending up in landfill. That’s exactly what we’re setting out to achieve with our new Spares & Repairs service – providing affordable and accessible parts and mechanical assistance to our community.

“In the rare occasions where we are unable to source a part or an item cannot be fixed, we are able to safely dispose of the broken appliance through our waste electrical recycling service.”

ILM Highland’s Spares & Repairs team can source all manner of new and refurbished parts for domestic appliances, including cables, hoses, connectors, seals, cooker elements, oven doors, washing machine motors, replacement shelves and drawers, and Dyson vacuum cleaner parts. Whatever the issue, the team is dedicated to finding the parts required which are offered at trade prices

Spare parts can be collected from ILM Highland’s premises in Alness or can be posted across the country, while household repairs are offered to those living within 50 miles of the organisation’s headquarters.

The Spares & Repairs service complements ILM Highland’s existing waste electrical recycling scheme, which sees the reuse, refurbishment and recycling of large and small appliances from households and businesses across the Highlands.

ILM Highland's support enables vulnerable people in the region to live at home by giving them greater independence and freedom.

The social enterprise's Handyperson and Care & Repair services help achieve this by providing assistance with small and large home repairs and improvements. It also generates income to support its charitable services from its professional and fully certified service disposing of waste electronic and electrical equipment for locals businesses; a domestic small and large electrical recycling service; and its shop in Alness and online, which sells a wide selection of new and refurbished electrical appliances.

To find out more about ILM Highland, and its new Spares & Repairs service, please visit www.ilmhighland.co.uk or follow ILM Highland on Facebook, LinkedIn, Twitter and Instagram.


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