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Easter Ross practice issues plea to patients after being 'overwhelmed' by calls about Covid-19 booster jags


By Hector MacKenzie

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STAFF at an "overwhelmed" Easter Ross medical practice have appealed to patients to avoid phoning in about Covid vaccination boosters unless they have been asked to do so.

Tain and Fearn Medical Practice said it is "currently overwhelmed" with patients phoning in enquiring about appointments for the vaccination boosters.

It said: "We are phoning patients who had their first vaccination on the 16th March and will get to everyone when they are due.

"Please do not phone into the practice unless we have left a specific message on your answer phone or sent you a text asking you to phone as this is tying up the phone lines and preventing patients from being able to get through to us about urgent medical matters."

Along with phoning patients to book them in for their second vaccination, staff are also phoning patients aged between 40-49 for their first jab.

It posted: "We will try on landlines and mobiles and send texts where possible. Please try to answer your call when we phone but do not phone in unless we have left a specific message.

"If you are over the age of 50 and have still not received your first vaccine please get in touch. We have left messages, texts and sent letters but if you have changed your address or phone number and not informed the practice you may have been missed."

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