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ILM Highland in Alness are expanding their warranties to aid the environment


By Imogen James

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Operations manager Kenny Horsfield believes ILM Highland’s new extended warranty will help customers make more environmentally friendly purchases.
Operations manager Kenny Horsfield believes ILM Highland’s new extended warranty will help customers make more environmentally friendly purchases.

Charity ILM Highland has expanded its warranties on refurbished appliances to encourage customers to think more about the environment when purchasing items for their homes.

The warranty has now been doubled from three to six months which applies to all appliances sold at the charities Alness store.

The firm hopes that this change will make more people think about the environmental impact of disposing large appliances.

Kenny Horsfield, operations manager at ILM Highland, said: “We are big supporters of the circular economy, and believe that many products which are condemned to landfill can actually be preserved and reused for many more years, often with very simple repairs.

“By extending our warranties on refurbished appliances, we hope to encourage shoppers to think about the environmental impact of their purchases, and consider whether they really need to buy new.

“Every year, 23.9kg of waste electronics and equipment are generated by every person in the UK, and it is our mission to educate people about this. We encourage shoppers to think about their buying habits, and consider carefully where they make their next purchase.”

ILM Highland collects waste electronics and appliances from all Highland Council recycling centres, as well as offering electronic recycling services to businesses across the region. The firm also offers uplift of old appliances when it makes deliveries in the Highlands.

Mr Horsfield continued: “Alongside our refurbished stock, we also carry a large range of new appliances. Where customers are looking for a specific model, we are often able to source this at a much more affordable price than other retailers.

“In the last few months, we have also introduced Klarna payments for new appliances, giving customers more flexibility in how they pay. We know that coming out of the pandemic, many household budgets are stretched, so we see this as a way of helping families and individuals retain the quality of life they are used to.”


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